MSL Talk
MSL Talk
MSL Talk, hosted by Tom Caravela, MSL Recruiter and Founder of The Carolan Group, offers insights for Medical Science Liaisons, aspiring MSLs, and Medical Affairs leaders.
Tom Caravela
PodcastAI
PodcastAI

The Overloaded MSL: Why The Role Is Busier Than EVER

E313 • Aug 11, 2026 • 27 mins

In this episode, Tom Caravela and Kirsten Gostomski discuss the evolving challenges and future of the Medical Science Liaison (MSL) role. They explore the increased workload and the shift from qualitative to quantitative metrics, along with the implications of the "super reps" concept. The conversation examines how company size affects MSL responsibilities and the challenges of accessing Key Opinion Leaders (KOLs). They explore the role of AI in reducing administrative burdens and offer strategies for organization and prioritization. Balancing professional duties with parenthood is also addressed. The episode concludes with predictions for the future of the MSL role, advice for overwhelmed MSLs, and tips on setting boundaries.

Key Points

  • MSLs are experiencing increased workloads due to higher metrics, more difficult access to healthcare providers, and additional responsibilities from company reorganizations.
  • Staying organized, setting boundaries, and prioritizing tasks are crucial strategies for MSLs to manage their demanding roles and prevent burnout.
  • AI can help reduce administrative burdens and improve efficiency, but it cannot replace the essential personal relationships and in-depth scientific conversations that MSLs provide.
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