Authenticity: Why MSLs Need to Be Their Human Self

In this episode of MSL Talk, host Tom Caravela sits down with India Scales, Medical Science Liaison at AstraZeneca, for a powerful and refreshingly honest conversation about authenticity in the MSL role. India shares her inspiring journey from clinical pharmacist to MSL — including the setbacks, self-reflection, and growth that shaped her success. From navigating her first sign-off presentation to mastering the art of storytelling, she opens up about how vulnerability, self-awareness, and emotional intelligence have fueled her professional development. Together, Tom and India explore what it truly means to “be your human self” in Medical Affairs — balancing authenticity with professionalism, building trust and credibility, and finding your unique voice in a regulated environment. Whether you’re a new MSL finding your footing or a seasoned professional looking to reconnect with purpose, this episode offers invaluable insight into why authenticity isn’t just a trait — it’s a superpower.

Patients, Purpose & Ethics of Progress

In this episode, Tom Caravela is joined by Kirk Shepherd to explore the importance of patient voices in clinical decision-making, addressing access, equity, and diversity in oncology. They discuss balancing corporate pressures with a sense of purpose, and how patient feedback can shape clinical outcomes. The episode examines the evolving role of patients in clinical research and anticipated changes in oncology innovation, including technological advancements affecting participation. Ethical progress in the field is emphasized, concluding with thoughts on legacy in medical affairs and closing remarks.

Scientific Storytelling: How to make science stick

In this episode, Tom Caravela welcomes Maria Urso for her third appearance, focusing on the art of scientific storytelling. Maria shares insights from her amazing medical affairs career and emphasizes the importance of engaging audiences through storytelling. She recounts her journey in mastering this skill, offering tips on crafting compelling scientific narratives. Maria illustrates storytelling in action with a memorable party story and an MSL example on the mechanism of action. Tom shares a personal story on confidence, and they discuss common storytelling mistakes, compliance, and building trust. The episode concludes with thoughts on the future of medical affairs and MSLs, along with closing remarks and gratitude.

How AI Ruined My Job Search

In this episode, Tom Caravela explores the role of AI in the job search process and key factors that could lead to critical mistakes. The discussion begins with an overview of how AI can aid in resume optimization and the potential consequences of relying on these tools. Tom addresses the issue of age discrimination in resumes, offering insights into how AI can help mitigate this challenge. The episode also covers AI tools for interview preparation, highlighting common pitfalls to avoid. The conversation extends to AI's influence on compensation and offer negotiation, emphasizing the importance of using these tools responsibly. The episode wraps up with closing remarks and a call to action for listeners.

The (AI) Augmented MSL (Part 2)

In this episode, Tom Caravela is joined by Nandini Sabharwal and Vivek Mukhatyar to explore the evolving role of AI tools in the Medical Science Liaison (MSL) field. Vivek shares his background and current role at Pfizer, while the conversation recaps the first part of this series. They discuss the limitations and evolution of AI, focusing on skill-building and collaboration. The episode highlights AI use cases, including business war games and personalized healthcare provider engagements, and explains agent mode in AI tools. The discussion anticipates future AI trends in Medical Affairs and AI's impact on healthcare provider and patient interactions. The episode concludes with favorite AI tools, an upcoming conference announcement, and closing remarks.

Identifying Rate Limiting Steps (& Catalyzing What Matters)

In this episode, Tom Caravela is joined by George Limen to discuss identifying and addressing rate limiting steps in the MSL field. They define rate limiting steps and their importance, offering insights into common mistakes by aspiring MSLs and self-diagnosis techniques. The conversation delves into interview performance evaluation, storytelling, and articulating a value proposition. Emphasizing continuous self-examination and competition awareness, they explore strategies for MSL career advancement, including resume tips and overcoming experienced MSL challenges. The episode concludes with advice on leveraging resources, evaluating progress, and continuous improvement, ending with a motivational note.

Competitive Intelligence-The Missing Link for MSLs

In this episode, Tom Caravela welcomes Maria Abunto to discuss the impact of competitive intelligence within medical affairs and its significance for Medical Science Liaisons (MSLs). They define the concept and discuss various methods and tools for intelligence gathering, emphasizing compliance and the role of competitive intelligence in decision-making and scientific discussions. Challenges in intelligence gathering and the importance of cross-functional collaboration are explored, alongside ethical considerations and potential collaborations with competitors. The conversation offers advice for new MSLs, discussing the role of AI and digital health, and encourages MSLs to adopt an analytical mindset.

Interim Impact: The Rise of “Fractional” Medical Affairs Roles in Pharma’s New Reality

In this episode, Tom Caravela and Daniel Snyder explore the rise of fractional medical affairs roles in the post-COVID era. They define interim and fractional positions, highlighting how they benefit both job seekers and companies. The discussion covers the increase in these roles, company utilization of interim talent, disadvantages, and compensation expectations, offering negotiation tips for candidates. They also discuss the future of fractional staffing, market trends, and the gig economy's impact on pharma and biotech. The episode ends with cost-effective strategies and gratitude to the audience.

From Interactions to Impact: How Medical Affairs Can Prove Its Value

In this episode, Tom Caravela is joined by Lusine Kodagolian to discuss how to measure the value of medical affairs. They explore the SMART framework, emphasizing its application in measuring scientific ROI and share of scientific voice. The discussion highlights the balance of various metrics and how to build a business case for SMART metrics, especially for smaller or early-stage companies. The conversation covers insights versus impact measurement and the implementation of new strategies. Consistency, trends, and feedback in metric analysis are underscored as essential elements. The episode concludes with actionable steps for integrating these strategies in medical affairs.

Social Media Listening Evolved

In this episode, Tom Caravela, Conor McGladrigan, and Kevin Peterson discuss the evolving role of social media listening in Medical Affairs. They discuss the significance of social media listening for Medical Science Liaisons (MSLs) and how insights can be leveraged to enhance medical strategies. The conversation covers engagement with Digital Opinion Leaders (DOLs) and the legal considerations for social media interactions. They highlight best practices for MSLs in the digital realm and the importance of collaboration between commercial and medical teams. The episode also explores the rise of tech-savvy MDs, the integration of AI, and the necessity for MSLs to embrace new technologies.

Culture, Context, and Care: The Role of Medical Anthropology in Medical Affairs

In this episode, Tom Caravela, Sonika Garcia, and Suzi Fraze explore the intersection of medical anthropology and medical affairs. They discuss cultural competence versus cultural fluency, highlighting the impact of cultural contexts on scientific outcomes and communication. Through case studies, they examine cultural influences on medical decision-making and the risks of ignoring these aspects. The episode underscores the role of Medical Science Liaisons (MSLs) in recognizing cultural nuances and the need for emotional intelligence and cultural training. They also discuss frameworks for behavioral change and the importance of diverse patient perspectives.

How to Silence Self Doubt And Create Unstoppable Confidence

In this episode, Tom Caravela welcomes Allison Trucillo to discuss the journey of overcoming self-doubt and the inner critic. Allison shares her personal experiences and provides tools and strategies to combat negativity bias and foster an inner champion. The conversation emphasizes the importance of recognizing negative thoughts and the role of daily habits and mindfulness in promoting positive self-talk. Practical advice is offered on incorporating routines and meditation to build confidence. The episode wraps up with reflections on the value of investing in personal growth.

Over-Negotiation-How to Botch a Job Offer

In this episode, Tom Caravela warns job seekers about over negotiation and making unnecessary mistakes in the offer process. Tom debunks common myths and provides essential strategies for Medical Science Liaisons (MSLs) when considering job offers. He stresses the importance of understanding "best and final" offers, knowing one's value, and evaluating compensation ranges. Tom highlights the role of attitude and professionalism in negotiations, warning against aggressive tactics. He also emphasizes the importance of selecting the right mentors and asking essential questions during discussions. The episode concludes with key takeaways on balancing negotiation tactics with long-term career goals and making a positive impression.

Freedom: The Mid Year Check In

In this episode, Tom Caravela reflects on the concepts of freedom and progress, providing a historical context for Independence Day and its relevance to personal goals. The discussion highlights the importance of discipline and establishing routines, while also addressing the benefits of reducing social media usage. Tom emphasizes the need for effective commitment management and the value of letting go of perfectionism to achieve personal and professional growth. This episode offers valuable insights and practical advice for anyone looking to enhance their productivity and balance in life.

How to Start Presenting Like a Pro

In this episode, Tom Caravela is joined by Sarah Snyder and Patrina Pellett to share expert advice on how to become a master presenter. They explore and discuss the many ways Medical Science Liaisons can improve their presentation skills through proven training methods and practices. The discussion highlights the evolution of MSL presentations as well as interview presentations emphasizing key components like virtual presence and properly engaging Key Opinion Leaders (KOLs). They also cover improving storytelling, energy, and interview skills, while discussing new AI assessment tools that is bringing MSLs to an entirely new level.

Healthy on the Road-How to Avoid MSL Belly

In this episode, Tom Caravela and Alex Palumbo discuss the challenges faced by Medical Science Liaisons (MSLs) to stay healthy with a crazy travel schedule and stay free from "MSL belly." They discuss strategies for overcoming unhealthy habits and maintaining healthy eating on the road. The episode offers practical tips for meal prepping, managing cravings, and staying hydrated during travels. Alex shares workout routines and gym options for traveling MSLs, plus advice on managing sleep and jet lag. Emphasizing consistency, they highlight the importance of simple activities like walking and taking stairs to maintain an active lifestyle.

The State of the Job Market 2025

In this episode, Tom Caravela and Bridget Rasmusson discuss the current state of the job markets and factors that are influencing it. They begin by discussing the economic factors influencing job availability and the challenges job seekers face in this tough environment. Bridget shares valuable strategies for navigating the market, emphasizing the importance of networking, understanding hiring manager expectations, and demonstrating enthusiasm in interviews. The conversation also covers the impact of a locked-in labor force on the MSL market and offers insights into future challenges and predictions. The episode wraps up with mindset advice for job seekers and closing remarks.

The Strategic vs the Scientific MSL

In this episode, Tom Caravela is joined by Joy Morrell to explore the multifaceted role of Medical Science Liaisons (MSLs) in medical affairs. They discuss the critical importance of dialogue over monologue in MSL communication, emphasizing the need for both scientific expertise and soft skills development. Joy highlights the significance of active listening and posing key questions to enhance engagement. The conversation shifts to MSLs as strategic advisers and the importance of ongoing training for excellence. They share insights on cultivating a high-performance MSL team and offer tips for strategic growth, while also considering the future impact of AI on the profession. The episode concludes with final advice for aspiring MSLs and leaders.

Be Brave-A Networking Tale that Led to Friendship

In this episode, Josh Yoder and Kirsten Borbe to share their amazing story of how a networking message on LinkedIn led to a friendship. The discussion begins with insights into Josh and Kirsten's backgrounds and networking perspectives. They emphasize the importance of authentic networking and overcoming fear, sharing strategies for building genuine connections and evolving professional relationships into friendships. Key communication skills such as brevity and authenticity are highlighted, alongside the role of altruism in networking. The conversation addresses the fear of risk and concludes with thoughts on networking courage and bravery. Closing remarks offer appreciation for the insights shared.

How Medical Affairs Professionals Should Engage with Digital Opinion Leaders

In this episode of MSL Talk, Tom Caravela sits down with Paul Ward for an insightful conversation on the evolving role of Digital Opinion Leaders (DOLs) in Medical Affairs. Sponsored by Medical Watch, this episode explores why DOLs matter, how to identify the right ones, and what tools MSLs can use to engage them meaningfully. Paul breaks down the do’s and don’ts of digital engagement, shares real-world best practices, and offers his take on how AI is reshaping the space. They also tackle the growing issue of online misinformation and what it means for scientific credibility. Whether you’re already active in the digital arena or just getting started, you’ll walk away with actionable strategies to become a more effective, digitally savvy MSL.