Authenticity: Why MSLs Need to Be Their Human Self
In this episode of MSL Talk, host Tom Caravela sits down with India Scales, Medical Science Liaison at AstraZeneca, for a powerful and refreshingly honest conversation about authenticity in the MSL role. India shares her inspiring journey from clinical pharmacist to MSL — including the setbacks, self-reflection, and growth that shaped her success. From navigating her first sign-off presentation to mastering the art of storytelling, she opens up about how vulnerability, self-awareness, and emotional intelligence have fueled her professional development. Together, Tom and India explore what it truly means to “be your human self” in Medical Affairs — balancing authenticity with professionalism, building trust and credibility, and finding your unique voice in a regulated environment. Whether you’re a new MSL finding your footing or a seasoned professional looking to reconnect with purpose, this episode offers invaluable insight into why authenticity isn’t just a trait — it’s a superpower.
Key Points
- Authenticity in MSL roles fosters trust and credibility, making interactions more genuine and effective.
- Embracing vulnerability and seeking feedback can significantly enhance presentation skills and professional growth.
- Understanding and leveraging your "why" can help new MSLs navigate their roles with confidence and purpose.
Chapters
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Transcript
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